Privacy Policy and Terms
Goods
& Services
Offered
From time to time CDFAI will offer
tickets to events, papers and books for
sale and seek donations to support its
research and education programs. The net
proceeds from these activities are used
to advance the aims and objectives of
the Institute.
(Charity Registration #87982 7913RR0001)
Currency of Transaction
All transactions will be in Canadian
funds.
Contact
Information
Please contact
Lynn Arsenault at 403-231-7605 or
larsenault@cdfai.org
for information or to register for an
event in Calgary.
Please contact Sarah Magee at
613-288-2529 or
smagee@cdfai.org to
information or to register for an event
in Ottawa.
Privacy
Policy
CDFAI is committed to the protection of
your personal information.
We have developed this privacy
policy to advise you of our personal
information handling practices and of
your rights in relation to any personal
information you share with us.
Collection
of Information
CDFAI does not collect personally
identifiable information from
individuals through the website unless
this information is provided voluntarily
and knowingly (such as by subscribing
for our electronic newsletter or
research papers, registering for our
events, or by making a donation).
Most of CDFAI’s publications are
available on our website do not require
any personal information from you to
access these materials.
The information collected is limited to
the information required to process the
subscription or registration request, or
to process a donation.
The information collected for
these purposes includes email addresses,
names, addresses, telephone number, fax
number and credit card information, as
applicable.
Where individuals use our website to
make a donation or register for an
event, their credit card payment is
handled by an outside credit card
processing company with whom CDFAI has a
contractual arrangement. CDFAI does not
collect or see credit card information
when we process an online donation.
Use of Personal Information
The personal information you provide
CDFAI is used only to send publications
and notifications of upcoming events to
our subscribers.
Under no circumstances will CDFAI
disclose, rent, sell, barter or share
the personal information we collect from
subscribers, sponsors or donors unless
required by law.
Safeguarding your Information
Any personal
information that you share with CDFAI is
kept physically and electronically
separate with access limited to staff
that require it to perform necessary job
functions. We use a firewall to protect
our computer files.
CDFAI ensures that the company which
processes online credit card payments
from our website has in place similar
privacy protections and that it does not
use your personal information for any
purposes other than processing your
online credit card payment.
CDFAI retains your personal information
for only as long as CDFAI may reasonably
need the information to provide
requested services to you, to respond to
complaints or inquiries, and to fulfill
auditing and other legal requirements.
Website Links
Our website contains links to other
sites. Our privacy
policy does not apply to these linked
sites. We are not
responsible for the privacy practices of
these other organizations or for any
personal information that may be
collected when you leave our site to
visit a linked site.
Your Rights
You have a right, subject to certain
statutory exceptions, to review the
personal information we have collected
about you and to have any errors in your
personal information corrected. CDFAI
will respond to your written inquiry in
a reasonable period of time and in any
event within thirty days unless an
extension is required.
You may need to provide
sufficient information to allow CDFAI to
respond to your request.
Changes to Privacy Statement
CDFAI reserves the right to make minor
modifications to this Privacy Statement
in the interest of further enhancing the
protection of personal information. If
any substantial changes are made, CDFAI
will post a notice on its website.
Contact Information
If you receive publications or
notifications from us which you no
longer wish to receive you have a right
at any time to request that we remove
your name from our mailing list. Please
contact the President by email at
contact@cdfai.org or by
mail to Canadian Defence & Foreign
Affairs Institute, Suite 1600, 530 8th
Avenue S.W., Calgary, Alberta T2P 3S8.
Please direct
questions and inquiries about your
personal information by email to
contact@cdfai.org or by
mail to Canadian Defence & Foreign
Affairs Institute, Suite 1600, 530 8th
Avenue S.W., Calgary, Alberta T2P 3S8.
RETURN/REFUND POLICY
Refunds will be available up to one week
in advance of the date for a particular
event. Your seat is transferable up to
eight (8) hours-notice prior to an
event. CDFAI is
pleased to offer your seat to a
University of Calgary student with 24
hours-notice prior to an event.
Books and research papers are
non-refundable.
No refunds are available on donations.
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